Efficiency and quality improvement through digitalisation
Client: TARKETT
Market Segment: Industry
In a production environment where speed, accuracy and traceability are increasingly critical, Tarkett chose to digitalise its shop floor processes. Partnering with Axians, the company adopted a pragmatic approach that led to faster data processing, improved insights, and greater engagement from both staff and management. This article highlights how a step-by-step digital transformation delivered tangible benefits.
About Tarkett
With roots in woodworking dating back to 1885, Tarkett has been operating under its brand name for flooring solutions since 1946. Today, Tarkett is a global leader in innovative flooring, employing 12,000 people across 34 production sites—including in Belgium—and delivering 1.3 million m² of flooring daily to over 100 countries. Its extensive product range includes sustainable flooring for various sectors, with a strong focus on well-being and environmental responsibility.
Project Objective
Tarkett aimed to digitalize several processes on the production floor. Paper-based registrations needed to be eliminated, and faster access to key data for reporting and decision-making was desired. The project focused on saving time and gaining better insights into production data through data consistency.
This two-phase project shows that initial steps towards digitalisation on the shop floor can be very accessible. If chosen wisely, they quickly deliver measurable results and gain support from both management and production staff.
Dansault Iris
Project & Engineering Team Leader at Tarkett
Implementation
- The first phase centred on production time registration. Employees can now use a user-friendly system to search for colleagues and orders, start and stop time tracking, and perform and record quality checks. This digitalisation significantly simplified daily operations.
- Phase 2 expanded the quality control process. The traditional paper-based workflow was thoroughly analysed and redesigned using a mini co-creation model. User-friendliness and data analysis were key priorities, resulting in a data model optimised for analysis.
Axians designed wireframes and screen mockups for both phases, which were validated together with Tarkett. These served as the foundation for the development of the digital solution. Development was carried out in short sprints, with regular feedback sessions involving end users.
Outcome
This iterative approach delivered a tailor-made solution in a short timeframe. It provides Tarkett with reliable insights and supports process and quality improvements.
Customers’ Benefits
The digital solution delivered more than just efficiency—it brought structure, speed, and clarity to Tarkett’s production data. Below are some of the key benefits already making an impact on the shop floor.
- Taxonomy of process, incident, and quality data
- Simple and fast data capture
- Immediate availability of process data at the end of a batch run
- Data consistency enables high-quality analysis
