Enterprise Service Management helps you move forward!

What if you could answer all service questions from one place? No more searching for the right channel or person, but one easy access to your IT, HR and facilities services. ESM improves cooperation with and within your team, but also has a positive impact on your customer satisfaction, operational costs and service quality.

Benefits of combined services

Increased customer satisfaction

  • Single point of service
  • Greater transparency
  • Better customer experience

Smoother cooperation

  • Communication boost
  • Incentive for knowledge sharing (best practices, tasks, workflows, …)
  • Better customer support


  • Higher ROI, lower costs
  • Reduction in workload reduces operational costs
  • Less need for department-specific tools

Higher service quality

  • Pooling competences and capabilities of your teams
  • Fast problem solving
  • More time for knowledge-centred service

Our people make the difference!

Our service management professionals have a strong knowledge of IT and service processes. Axians provides its consultancy processes according to the ITIL4 methodology. Our team assesses, identifies and searches for the right solution for your organisation. We assist you from the start with ITSM best practices and help your organisation streamline your service management processes.

Our products

Axians is an Atlassian Solution Partner, specialising in Enterprise Service Management solutions. Through our Lansweeper partnership, we can provide you with a comprehensive and integrated IT Asset Management solution.

Adios, bad service management!

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