Stable, scalable, secure: Oracle infrastructure at Elia Group
Client: ELIA GROUP
Market Segment: Industry
Expertise: ICT Infrastructures > Database Solutions
Technology: Oracle
At Elia Group, reliability isn’t just a goal—it’s a necessity. That’s why the high-voltage grid operator has relied on Axians Belgium – Caitlann Consulting for over two decades of Oracle expertise and 24/7 infrastructure support. Discover how this long-standing partnership thrives on trust, continuity, and a deep understanding of mission-critical systems.
A long-term partnership built on trust and continuity
At Elia Group—operator of the high-voltage electricity grid in Belgium and northeastern Germany—reliability is essential. Behind the scenes, the Group Server Services team, led by Wim Michiels, Manager Group Server Services at Elia, ensures that the IT backbone of this critical infrastructure runs smoothly, 24/7.
To support this mission, Elia has partnered with Caitlann Consulting, a business unit of Axians Belgium, for over two decades. Since 2002, Caitlann has managed Elia’s Oracle database environment, with Peter Claeys, Database Engineer at Caitlann, playing a key role in the early years.
They are highly professional and pragmatic, as they don’t try to sell solutions that don’t work—they listen, understand our needs, and deliver what’s right for us. I’m very satisfied with their services and look forward to continuing this collaboration.
Michiels Wim
Manager Group Server Services at Elia
24/7 Oracle support with a focus on quality and continuity
As our client expanded its services to 50Hertz in Germany, the Oracle environment grew to over 100 databases supporting critical applications. We responded by assembling a dedicated Oracle support team, responsible for architecture, monitoring, backups, patching, and high availability—around the clock.
Expertise that grows with the business
The strength of the partnership lies not only in technical know-how, but also in continuity and mutual understanding. Many of our consultants have worked with Elia for years, becoming a trusted extension of the internal team. Our customer-focused approach has helped Elia navigate complex IT challenges with confidence.
.With Axians Belgium – Caitlann Consulting’s deep Oracle expertise and commitment to quality, Elia Group is well-equipped to maintain the stability and performance of its critical infrastructure—today and into the future.
Our goal has always been to provide solutions that are stable, scalable, and tailored to the customer’s reality. At Elia, we’ve built something sustainable together—and that’s what makes this collaboration so rewarding.
Claeys Peter
Database Engineer at Axians
Looking for a trusted partner to manage your database environment?
We combine deep Oracle expertise with a customer-centric approach focused on continuity, reliability, and scalability. Let’s work alongside to build sustainable solutions that truly deliver.
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