Digital innovation with Axele’s human touch — on the job

Mariasteen, a customised work company with a heart for people and the environment, is taking a meaningful step towards digital support together with Axians, thanks to Axele on-the-job. This intuitive tool offers their diverse team accessible work instructions in text, photo, and video — all on one central platform. Thanks to QR codes, these instructions are always within reach, boosting both efficiency and job satisfaction. Rooted in our shared vision of inclusion and human-centred technology, this collaboration is not only practical but also deeply meaningful.

Improved efficiency and quality

“Axele on-the-job offers a user-friendly interface for digital instructions. It facilitates the sharing and preservation of essential knowledge in a very simple way, making it easy to understand and use for everyone, regardless of their background,” explains Jef De Clerck, Sales Engineer at Axians Belgium.

Using Axele on-the-job results in higher product quality and shorter onboarding time. While personal guidance may still be necessary at times, the tool provides a reliable backup. This allows employees to work independently, with support always within reach when needed.

Digital Work Instructions

Adjustments to digital work instructions can be made easily and remotely, while maintaining clear oversight and revision control. This gives Mariasteen the flexibility to respond quickly to changes, demonstrate quality standards, and make adjustments where needed.
“Thanks to Axele on-the-job, we can closely monitor our processes and make swift corrections,” says An Defossez, Head of the Methods Department at Mariasteen. “This ensures our employees always work with up-to-date information.”

In addition, Axele on-the-job provides a consistent structure, independent of individual supervisors. This leads to a standardised way of working and less variation in task execution.
“For us as a customised work company, consistency and quality are crucial,” adds Inge Scharlaken, Process & Digitalisation Project Manager. “Our employees now all work according to the same high standard, which benefits both quality and efficiency.”

The Ideal Balance

An and her team — the Methods Department at Mariasteen — tested several platforms. Axele on-the-job  stood out thanks to its ideal mix of simplicity, functionality, and flexibility. Other platforms were either too basic, lacking essential features like data logging or offering only linear instructions, or too complex, requiring the purchase of multiple modules and intensive training to get started.
“Axele on-the-job offers the perfect balance, making it accessible to a wide audience without the need for extensive training,” Inge explains.

Sustainable Partnership

The collaboration with Mariasteen is going extremely well,” says Jef De Clerck, Sales Engineer at Axians. “We’re in regular contact to monitor the rollout and gather feedback. This is essential for a good product: listening to customers in practice. Their insights help us further develop the tool”

Axele on-the-job has helped Mariasteen increase efficiency, improve quality, and better support their employees. The tool has not only enhanced daily operations but also fostered a culture of continuous improvement and innovation.

As a customised work company, we focus on innovation, and Axele on-the-job is a great example of how digitalization can support our employees and optimize processes,” says Inge Scharlaken, Project Manager for Processes & Digitalization. “Our organisation has been set in motion thanks to Axians’ solution. We now also use QR codes for other purposes, and process optimization and data logging are progressing faster.”

Mariasteen will also be implementing Axele on-the-job in their care hotel, Middelpunt. Keep an eye on our website for a new customer story about this rollout